AFTERSALES BENEFITS
Chevrolet Fleet Services Network guarantees on time delivery commitment on maintenance services of fleet vehicles.
We are committed to completing the maintenance to your vehicles in the shortest possible time. Anticipated delivery times are showed on the schedule below. (NOTE: delivery times are subject to your previously booked appointment)
Commitment to Service* | Includes | Max. delivery time | Terms of service:Drop vehicle off at garage before: |
---|---|---|---|
Brake replacement service [Disc/Disc] | Replacement of brakes: front brake pads and rear brake pads. (incl. resurfacing of brake rotors) | 3 hours | 13:00 hrs |
Express Service | Oil and engine filter replacement | 1 hour | 16:00 hrs |
Basic Preventive Maintenance Service | Maintenance as recommended in vehicle owner manual (without timing belt replacement) | 3 hours | 13:00 hrs |
Basic Major Preventive Maintenance Service | Maintenance as recommended in vehicle owner manual (incl. timing belt replacement) | 8 hours | 10:00 hrs |
Brake replacement service [Disc/Drum] | Replacement of brakes: front brake pads and rear brake shoes. (incl. resurfacing of brake rotors and brake drums) | 3 hours | 13:00 hrs |
Contact the Chevrolet Fleet Services dealer of choice 24 hours prior to the desired appointment date, between 9:00 a.m. and 12:00 p.m. on business days, from Monday through Friday.
When scheduling an appointment it is imperative that the fleet client submit the following information:
The Chevrolet Fleet Services Dealer will confirm the appointment, on the same day, by telephone or mail.
Upon arrival at the GM Fleet Services Dealership the user is advised to do the following:
When picking up of the vehicle at the Chevrolet Fleet Services Dealership the user is advised to do the following:
- Repair order form.
- Exit Survey.
- All vehicle documentation is in its glove compartment
- In case of conducting a preventive maintenance service the policy includes that the appropriate Chevrolet Fleet Services Dealer must stamp and date the warranty booklet.
® Chevrolet 2012 General Motors of Mexico, S. de R.L. de C.V.
*Images shown in this website are for illustrative purposes only